You can sign up for ZoomedXL's on-demand delivery service through our app or website by creating an account and providing your contact and payment information. Furthermore depending on the service your signing up for you may be redirected to our onboarding partners website to upload more documents for verification.
On-demand delivery is a service that enables customers to receive their orders from various businesses within a short timeframe. Customers place their orders through an app or website, and delivery personnel pick up the items from the business and deliver them directly to the customer. ZoomedXL also offers routed delivery for local retailers with surplus volume.
Our service can deliver a wide range of items, including food, retail products, pharmacy prescriptions, and more. You can place an order for anything that's available on our app or website.
Our delivery fees vary depending on the distance of the delivery and the type of item being delivered. We strive to keep our prices competitive while still ensuring the quality and efficiency of our service.
Our delivery time depends on the distance of the delivery and the availability of the item being delivered. However, we strive to deliver all orders within a reasonable timeframe to ensure customer satisfaction.
You can track your order through our app or website, which provides real-time updates on the status of your delivery.
Yes, you can cancel your order through our app or website. However, please note that if the delivery personnel have already picked up your order, cancellation may not be possible.
Yes, we offer same-day delivery for most orders placed before our daily cutoff time. This ensures that you can receive your items quickly and efficiently.
In the event that an item you ordered is out of stock or unavailable, we will notify you as soon as possible and work with you to find a suitable alternative or provide a refund for the item.
Our delivery service is available in most areas within our delivery radius. Please check our app or website to confirm if we deliver to your location.
If you're not home when the delivery arrives, our delivery personnel will follow the instructions you provided during checkout. This may include leaving the items at your doorstep or with a designated neighbor or concierge.
We welcome feedback from our customers and encourage you to leave a review on our app or website. This helps us improve our service and provide the best possible experience for our customers.
Our delivery radius varies by location, but we strive to serve as many customers as possible within each of our service areas.
We accept most major credit and debit cards, as well as digital payment methods such as PayPal, Apple Pay, and Google Pay.
We take the health and safety of our customers and delivery personnel seriously and have implemented several measures to reduce the risk of exposure to COVID-19, including contactless delivery, personal protective equipment, and regular sanitization of vehicles and equipment.
Yes, there is a minimum order requirement for most orders to ensure the viability of our on-demand delivery service.
No, you can only order from one store at a time through our on-demand delivery service.
Yes, you can schedule a specific delivery time through our app or website for an additional fee.
We offer refunds for cancelled or returned orders in accordance with our refund policy, which can be found on our app or website.
You can contact customer service through our app or website by clicking on the "Contact Us" button and filling out the contact form, or by emailing us directly at support@zoomedxl.com.